Frequent asked questions

Where can you ship to?

Anywhere in the world! We have global coverage and there’s nowhere in the world that we are not able to send orders.

Where are the printers located?

We have global fulfillment coverage with partner labs located across most of the world including mainland Europe, USA, China, Canada, India, United Arab Emirates, Australia, Brazil as well as many additional locations.

How are your products packaged for shipping?

All prints are fully packaged. On those rare occasions when accidents do happen, we strive to ensure that your collection and replacement are organized immediately and shipped back out without any fuss.

What are average delivery times?

The vast majority of products are produced within 24–48 hours and shipped as soon as possible. Transit time will depend on each country mail system, but it should be the same as a standard letter

What happens with lost or damaged orders?

We will replace all lost or damaged orders for free of charge.